Now,
I wanna write some conversation via phone call. A conversation between 3 persons
consists of Doctor (Clara), Doctor’s Assistant (Luna), and Patient (Lily). First, the dialogue is about patient
wanna talk via phone with the Doctor. Second,
it’s about the Patient make an appointment to meet the doctor. Third, the patient request to
reschedule the appointment. And the last, I give a sample appointment letter.
DIALOGUE
BY PHONE CALL WITH DOCTOR
Luna
:
Good morning, Doctor Clara’s office. How may I help you?
Lily
: Could
I speak with Dr. Clara?
Luna
: Who
is speaking?
Lily
: I’m
Lily. Dr. Clara’s old friend.
Luna
: Ok.
wait a minute…
Dr.
Clara : Speaking
Lily
: Hello
Clara.. I’m Lily. Do you remember me? I would like to invite you to join eat
dinner at my house on Saturday at 8 pm.
Dr.
Clara : Oh yeah, I remember. I’ll call you later.
Lily
: Okay.
…….back
to Luna……
Lily
: I
think Dr. Clara is busy. I wanna leave a message to her.
Luna
: What
is a message?
Lily
: I
would to meet her on Friday at 8 am.
Luna
: Okay,
I’ll put you down on that time.
Lily
: Thank
you for your help.
Luna
: You’re welcome.
MAKE
AN APPOINTMENT
Luna
: Good
morning, Doctor Clara’s office. How may I help you?
Lily
: Hello, I’d like to make an
appointment to see Doctor Clara, please.
Luna
:
Have you been in to see Doctor Clara before?
Lily
:
Yes, I have. I had a physical last year.
Luna
: Fine,
what is your name?
Lily
: This
is Lily Stewart.
Luna
: Thank
you Mrs. Lily, let me pull up your file.
Lily
: I
haven’t been feeling very well lately.
Luna
: Do
you need urgent care?
Lily
: No,
not necessarily, but I’d like to see the doctor soon.
Luna
: Of
course, how about next Monday? There’s a slot available at 10 in the morning.
Lily
: I’m
afraid I’m working at 10. Is there anything available after three?
Luna
: Let
me see. Not on Monday, but we have at four o’clock opening next Wednesday. Would
you like to come in then?
Lily
: next
Wednesday at four would be great.
Luna
: Alright,
I’ll pencil you in for four o’clock next Wednesday.
Lily
: Thank
you for your help.
Luna
: You’re
welcome. We’ll see you next week. Goodbye.
Lily
: Goodbye.
RESCHEDULE
Lily
: Good
morning, I made an appointment with Dr. Clara in the Melati Hospital, but I have
to change it.
Luna
:
When you made your appointment, what day did you choose?
Lily
: My
appointment was on Wednesday, in the Melati Hospital.
Luna
: at
what time was that appointment?
Lily
: it
was for four o’clock in the afternoon.
Luna
: I
can see hat appointment that you had. What day do you need to change to?
Lily
: I
want to change to next Thursday.
Luna
:
what time would you prefer?
Lily
:
I would prefer two o’clock in the afternoon.
Luna
:
I will put you down for that time. Thank you for calling to reschedule.
APPOINTMENT
LETTER
Tita
Indriana
Jl.
H. Mean 3 No.56
Bekasi, 17411
Bekasi, 17411
October
27, 2016
Jenita
Jl. Merpati No.56
Jakarta Selatan
Jl. Merpati No.56
Jakarta Selatan
Dear Mrs. Jenita,
I am writing to you to
ask if it would be possible for me to set up an appointment with you next week.
The Spring Ball is
coming up, and I wish to speak to you regarding the various arrangements that
will have to be organized for the event.
May I perhaps suggest
that we meet at The Ritz Carlton Hotel on Saturday at 4 pm?
I look forward to
hearing your reply.
Sincerely,
Tita Indriana
Source
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